Meet the Team

Step by Step and Side by Side provide professional, confidential, fee-based support services for seniors and families navigating complex life transitions.

Nancy Dykeman

Nancy Dykeman CSA, CLTC

Care and Crisis Advocate

Nancy Dykeman, CSA, is a Care and Crisis Advocate who helps people navigate major life changes with clarity and confidence. A Certified Senior Advisor with a background in funeral service, long-term care, education, and caregiving, she provides trusted, experienced guidance to help families make informed decisions with confidence.

Erin Travers

Erin Travers

Support and Stability Advocate

Erin Travers is a Support and Stability Advocate who helps people organize, navigate, and take the next step through major life changes with clarity and confidence. With a background in customer advocacy, corporate communication, and big data, she delivers common-sense solutions that help people move forward.